Delegating effectively is one of the most important things a manager does. Delegating effectively is what enables managers to shift from managing to leading. A key to their success – perhaps the most important key – is that they’ve learned how to hire effective people and then delegate specific decision authority to them. But it’s harder than it sounds. This invaluable tool takes a look at the “dos” and “don’ts” of delegation, and it highlights three levels of delegated decisions to help you build your management skills.

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