
This tool provides a snapshot of the individual development process. It shows the six evolutionary steps in how individuals feel about change. By figuring out where you are in this cycle, you can envision what you need to do next in order to make progress. (1 page)
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1. The first step is for managers and supervisors to clearly communicate and share their expectations with their employees directly, in person. There are different levels of expectations, including those of the company overall, those of an individual manager or supervisor, and those of the employee. It is the supervisor’s job to communicate expectations effectively, in person, on an ongoing basis. Since expectations can change, it is vital that the manager or supervisor communicates them often and checks frequently to make sure the expectations are clear.
2. The second step is to provide ongoing, timely communication and feedback about...
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